NEARLY 2,000 flights have already been canceled this weekend and more are likely on the way as the new Covid variant wreaks havoc on the holiday season.
Flight-tracking website FlightAware reported that nearly 1,000 flights that were leaving, entering, or set to fly within the US on Saturday were canceled.
That number is up from the 690 domestic flights that were canceled on Friday, while more than 250 flights have already been scrapped for Sunday.
Globally, more than 6,000 flights have been canceled between Christmas Eve to December 26.
Airports in New York City, Washington, DC, Chicago, Denver, Dallas, San Francisco, and Los Angeles were among the hardest hit on Saturday.
On Friday, Delta, United, and JetBlue had all said the Omicron variant was causing staffing problems, and leading to flight cancelations.
“This was unexpected,” United spokesperson Maddie King said of the holiday travel snafu.
Just before the Sunday of Christmas weekend, FlightAware showed that 989 domestic flights were canceled, while 2,727 US-related flights were delayed.
It came after 690 on Christmas Eve with at least another 221 expected on December 26.
The three airlines canceled more than 10 percent of their scheduled Saturday flights.
American Airlines also canceled more than 90 flights on Saturday – about three percent of its schedule
In addition to Omicron hitting the globe hard, extreme weather in certain areas of the US also complicated travel.
Forecasters had warned this week that holiday travel, especially through high passes, would be affected by bouts of rain, mountain snow, and gusty winds.
“Travel will be treacherous, to at time(s) impossible, from the Sierras to the central Rockies this weekend due to whiteout conditions and drifting snow,” the National Weather Service warned.
GLOBAL IMPACT
Germany-based Lufthansa said on Friday that it was also canceling a dozen long-haul transatlantic flights because of a “massive rise” in sick leave among pilots.
The cancelations on flights to Houston, Boston, and Washington come despite a “large buffer” of additional staff for the period.
Lufthansa said it couldn’t speculate on whether Covid-19 infections or quarantines were responsible because it was not informed about the sort of illness.
The airline said in a statement that “we planned a very large buffer for the vacation period. But this was not sufficient due to the high rate of people calling in sick.”
Travel chaos comes as…
- The surprising new Omicron symptom you might notice at Christmas dinner is revealed
- Over 1,000 Americans are stuck on a cruise ship because of a Covid outbreak
- It’s reported Omicron will be ‘pretty much gone’ from South Africa within weeks
- Report finds Omicron is milder and vaccine boosters are working
“The nationwide spike in omicron cases this week has had a direct impact on our flight crews and the people who run our operation,” United said in a statement to several news outlets.
The airline added: “As a result, we’ve unfortunately had to cancel some flights and are notifying impacted customers in advance of them coming to the airport.”
United said it was working to rebook as many people as possible.
Delta said it canceled flights on Friday because of the impact of Omicron and the possibility of bad weather after it had “exhausted all options and resources – including rerouting and substitutions of aircraft and crews to cover scheduled flying.”
It said in a statement to several outlets that it was trying to get passengers to their destinations quickly.
TRAVEL SURGE
Air travel across the US is expected to tick back up close to pre-pandemic levels during the next couple of holiday weeks.
United CEO Scott Kirby said on Monday that he expected 420,000 customers a day to travel on United flights over the next two weeks.
AAA’s holiday travel forecast, released last week, predicted a total of 6.4million people would travel by air between December 23 and January 2.
This is a 184 percent increase over the same period in 2020.
A total of 109.5million people are expected to travel over the holidays, according to AAA predictions, despite the growing concern of the new Covid variant.
About 100.1million people are expected to travel by car, while about 2.9million are expected to use other methods like trains or buses.
That’s up 33.9 percent over 2020, but still 8.2 percent below pre-pandemic levels of 119.3million travelers in 2019.
The surge in travel comes as the US is recording nearly 187,000 new daily cases, a 55 percent increase over the last two weeks.
PASSENGER ANGER
For travelers, that means time away from loved ones, chaos at airports, and the stress of spending hours standing in line and on the phone trying to rebook flights.
Peter Bockman, a retired actor, and his daughter Malaika, a college student, were supposed to be in Senegal on Saturday celebrating with relatives they hadn’t seen in a decade.
But their 7.30pm flight on Friday from New York to Dakar was canceled – and they didn’t find out until they got to the airport.
They were at the airport until 2am desperately trying to rebook a flight.
“Nobody was organizing, trying to sort things out,” he complained, blaming Delta for a lack of customer service.
“Nobody explained anything. Not even, ‘Oh we’re so sorry, this is what we can do to help you.’”
They’ve booked a new flight for Monday night that has a layover in Paris, but they’re worried they’ll still experience travel nightmares in getting to Dakar.
COVID CHAOS
Since Covid hit the globe, flight delays and cancellations tied to staffing shortages have been a regular problem for the US airline industry.
Airlines encouraged workers to quit in 2020, when air travel collapsed, and were caught short-staffed this year as travel recovered.
To ease staffing shortages, countries including Spain and the UK have reduced the length of Covid-19 quarantines by letting people return to work sooner after testing positive or being exposed to the virus.
Delta CEO Ed Bastian was among those who have called on the Biden administration to take similar steps or risk further disruptions in air travel.
On Thursday, the US shortened Covid-19 isolation rules for health care workers only.
GETTING A REFUND
If your holiday flight was canceled, the Department of Transportation (DOT) guarantees a refund.
“A passenger is entitled to a refund if the airline canceled a flight, regardless of the reason, and the passenger chooses not to travel,” DOT’s website states.
“DOT has not specifically defined what constitutes a ‘significant delay,'” the website continues.
“Whether you are entitled to a refund depends on many factors – including the length of the delay, the length of the flight, and your particular circumstances. DOT determines whether you are entitled to a refund following a significant delay on a case-by-case basis.”
Although a refund is guaranteed, an alternative flight to your desired location for the same price is not.
More expensive flights are common, and there is no guarantee a flight will be scheduled the same day.
