Global IT meltdown disrupts cancer patient's surgery
A cancer patient, Chantelle Mooney, 41, has been informed that her surgery to remove a lethal brain tumour has been postponed due to a worldwide IT crisis caused by CrowdStrike.
Unexpected hurdles and delays
Chantelle was scheduled for a craniotomy last Friday at Royal Preston Hospital, Lancashire, but the surgery was called off as a result of the IT chaos triggered by a faulty virus-defending update sent out by CrowdStrike, a cyber security firm used by Microsoft.
Dependence on Microsoft technology
The tech malfunction impacted Windows computers globally, affecting essential operations such as scans, emergency medication, and access to medical records at hospitals, including the one where Chantelle was set to undergo surgery.
A life and death situation
Chantelle, who was diagnosed with terminal cervical cancer in February, expressed the critical nature of her situation, stating that the delay in surgery due to faulty software could have put her life at risk. The surgery, expected to last four to seven hours, was deemed too risky to proceed without reliable technology.
Patient safety takes precedence
Despite the disappointment and frustration of the postponed surgery, Chantelle emphasized the importance of prioritizing her safety above all else, acknowledging the potential dangers of proceeding with the operation under compromised conditions.
Seeking answers from the authorities
Royal Preston Hospital, managed by Lancashire Teaching Hospitals NHS Foundation Trust, has been contacted for a response regarding the situation.
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