DEBT collectors will be forced to wear body cameras in a government crackdown on bully-boy bailiffs.
Ministers want to stop rogue enforcement agents using “intimidating and aggressive” behaviour on the doorstep.
32 per cent of Brits have had a ‘rattling’ experience with bailiffs knocking on their doors
Courts will also be handed greater powers to punish the most thuggish bailiffs by dishing out fines or training requirements.
A Citizens Advice report in 2018 found more than a third of people contacted by debt collectors said they had experienced threatening behaviour.
Justice Secretary Dominic Raab said: “We’re determined to protect vulnerable households which includes ensuring they’re not harassed by rogue bailiffs.
“While the majority of bailiffs act above board, body-worn cameras will make sure those who abuse their powers can be held to account.”
A poll of 1,000 adults in problem debt found 50% don’t feel they have been treated in a humane way by the businesses they owe money to.
While 32% have had a “rattling” experience with bailiffs knocking on their doors.
As a result, 52% have had to take out further loans, landing themselves in more debt to keep collectors at bay.
And 46% said this has left them feeling anxious, while 12% feel trapped by the situation.
The research also found having such a negative experience as a customer has seen 21% make a formal complaint to the debt collection company and 18% stop using that business.
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