What Happened?
PlayStation gamers are currently facing difficulties accessing PS Stars on their phones as the loyalty scheme seems to be down. Users have reported that the PlayStation Stars icon, which displays every player's Stars level in the PS App, has vanished.
Impact on Users
While some users can still view their Stars level, they encounter an error when trying to access the loyalty scheme's section in the app. This outage coincides with Sony's Days of Play 2024 sale, where players can earn campaigns and collectibles through PS Stars.
Users Express Disappointment
Disgruntled PlayStation Stars members have taken to Reddit to express their frustration with the situation. Some users, despite reaching the highest Level 4 on Stars, were initially told by support that they were not part of the program.
Sony's Response
Sony has acknowledged the issue and reassured players that their engineering team is working diligently to restore the service. The US home page of PlayStation Stars now displays a message alerting users to the ongoing outage.
About PlayStation Stars
PlayStation Stars is a free loyalty program that enables players to earn points on game purchases from the PlayStation Store. These points can be exchanged for digital rewards, in-game currency, or even select video games for free.
What's Next?
Players are advised to check back later for updates on when the loyalty scheme will be back up. Hopefully, the issue will be resolved soon so users can claim their Days of Play rewards on time.
Stay tuned for further updates on the status of PlayStation Stars and for recommendations on PS Store deals during the Summer Game Fest 2024 sale.
