FTX Derivatives Exchange Temporarily Suspends User Accounts Following Kroll Cybersecurity Breach

Proactive Measures Taken to Ensure User Safety

FTX Derivatives Exchange, a financially distressed cryptocurrency trading company, has temporarily suspended accounts of impacted users accessing its claims portal in response to the recent Kroll cybersecurity breach. The move is aimed at preventing potential future incidents or further harm to users.

Claim Data Remains Secure

FTX reassures users that all claim data submitted through the Kroll customer claims portal remains secure, carefully recorded, and valid. The exchange advises against making any modifications to claims or schedules in response to the incident.

Kroll Assures Continued Oversight

Kroll Restructuring Administration, the claims and noticing agent for FTX's ongoing bankruptcy proceedings, experienced a breach that exposed non-sensitive data associated with claimants in the case. However, Kroll has provided reassurances to FTX about their active management of the situation. FTX confirms that the breach had no impact on account passwords, internal systems, or financial funds.

User Protection Measures in Place

FTX clarifies that the incident occurred at Kroll, and the company itself is directly informing impacted individuals about the necessary precautionary steps for self-protection. FTX confirms that Kroll did not handle FTX account passwords and that FTX's internal systems are unaffected.

Phishing Emails Circulating

Blockchain analyst ZachXBT reports that phishing emails targeting FTX customers have surfaced, suggesting the potential compromise of personal data. Users are urged to remain vigilant and be cautious of any suspicious emails.