COMMUTERS can expect fewer trains after the pandemic but they will be more reliable, the boss of Network Rail has said.
Chair Sir Peter Hendy said commuting would be at a “permanently lower level” — possibly up to 40 per cent less.
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He told the National Rail Recovery Conference people “prefer reliability to journey time”.
Sir Peter said: “The service doesn’t run better if you put too many trains on the track. We’ve proved that.
“You shouldn’t try to get more out of the infrastructure than it can give you.
“All of my experience is that people prefer reliability to journey time.”
He added that rail users would be less tolerant of crowded services.
He said: “People are going to be much less willing to cram in and have their nose stuck in somebody’s armpit.
“Our reaction to being in crowded places now is a much greater level of discomfort than it used to be.”
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